How to Block Heritage Bank Account and ATM Card in 2024 

How to Block Heritage Bank Account and ATM Card in 2024: In today’s digital world, ensuring the security of your bank account is crucial.

How to Block Heritage Bank Account and ATM Card

To safeguard your money and personal information, you must act quickly in the unfortunate case of a lost or stolen card or suspicious activity on your Heritage Bank account. 

Thank goodness, Heritage Bank offers easy steps to lock and unlock your account, giving you security and command over your money. 

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In this post, we will walk you through the step-by-step process of blocking and unblocking your Heritage Bank account and ATM card, empowering you to safeguard your finances effectively.

Let’s dive in and discover the measures to secure your Heritage Bank account.

How to Block Heritage Bank Account/ATM Card

You can use any of the following techniques to secure your account and avoid money theft in the event that you lose your ATM card or SIM that is linked to your bank account:

  1. Via Internet Banking
  2. Via Customer support
  3. Via USSD Code
  4. Via Heritage Bank Mobile App

Let’s take each step one after the other:

Via Internet Banking

To block your Heritage Bank ATM card using Internet banking, please follow these steps:

  1. Go to the Heritage Bank website and log in to your account using your username and password.
  2. From the dashboard, select the “Cards” option.
  3. Choose the ATM card you want to block.
  4. Click on the “Block Card” option.
  5. Confirm the action by entering your internet banking PIN or password.
  6. If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.

How to Block Heritage Bank Account/ATM Card via Customer Support

Another quick and easy way to block your Heritage Bank account is by calling customer care. To do this, follow the steps below:

  1. Open the call app on your smartphone
  2. Simply dial the Heritage Bank customer care lines: +234804365144 or 0700 HERITAGE. These lines are always available 24/7.
  3. You will need to provide your account number, card number, and other relevant information to verify your identity.

How to Block Heritage Bank ATM Card via USSD Code

The code to block your ATM card is *745# but there are steps you must follow carefully to block your ATM card account. 

  1. Dial the Heritage Bank USSD code *745*11# on your mobile phone.
  2. You will be required to provide the phone number you used in registering the Account.
  3. Confirm blocking of the USSD code or the account.
  4. Enter USSD 4-digit PIN.

Related Post: How to check Heritage Bank Statement of Account on Phone

How to Block Heritage Bank Account/ATM Card via Heritage Bank Mobile

Follow the steps below to block your Heritage Bank account/ATM card:

  1. Download the Heritage Bank mobile app on the Apple Store or Google Play Store and log in to the app. If you have the app already, launch the app and proceed with the next step.
  2. Log in to your account using your username and password or biometric authentication.
  3. From the home screen, select the “Cards” option.
  4. Select the ATM card you want to block.
  5. Click on the “Block Card” option.
  6. Confirm the action by clicking on “Yes.”
  7. If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.

How to Block My Heritage Bank ATM Card from Another Phone

Sometimes losing personal items like your phone is why you wish to block your ATM card. So, the quickest course of action would be to disable your ATM card from a different phone.

To block your Heritage Bank ATM Card with another phone, kindly contact these numbers; +234804365144 or 0700 HERITAGE with another phone.

Of course, you will be asked some questions and if you are the owner of the account, you will know the answers to them or simply quickly head to the nearest Heritage Bank to let them know you have lost your ATM card and you wish to block/deactivate it.

Now you can use any of the methods above to block your Heritage Bank account/ATM card.

Frequently Asked Questions

How can I block my Heritage Bank ATM card if it’s lost or stolen?

To block your lost or stolen Heritage Bank ATM card, you can immediately call Heritage Bank’s customer care hotline at 0700-HERITAGE (0700-43748243) or +234-1-2369000 if you’re outside Nigeria. You can also visit the nearest Heritage Bank branch. They will guide you through the process and ensure your card is blocked to prevent unauthorized transactions.

Can I block my Heritage Bank ATM card online?

Yes, you can block your Heritage Bank ATM card online by logging in to your Heritage Bank Internet Banking or mobile banking app. Navigate to the card management section and follow the steps to block your card.

Is there a fee to block my Heritage Bank ATM card?

Generally, there is no fee to block your Heritage Bank ATM card if it’s lost or stolen. Heritage Bank prioritizes your account’s security, and blocking a card under these circumstances is usually free of charge.

How long does it take to block my Heritage Bank ATM card?

Heritage Bank typically blocks a lost or stolen ATM card as soon as you report it. This is done promptly to prevent any unauthorized use of the card.

What should I do if I suspect unauthorized transactions on my account?

If you suspect unauthorized transactions on your Heritage Bank account, immediately call Heritage Bank’s customer care hotline and report the issue. They will investigate and take the necessary actions to secure your account.

TechSpike Conclusion

It is essential to act quickly to block your account and ATM card in the case of a lost or stolen ATM card or if there are suspicions of illegal access to your Heritage Bank account in order to safeguard your money and personal data.

To protect your finances, Heritage Bank offers a simple procedure to restrict your account and ATM card.

You can use any of the techniques explained above to block your Heritage Bank account and ATM card.

Keep in mind to always keep your account information and ATM card credentials private. Keep a close eye on your account for any questionable activity, and notify Heritage Bank right away.

Consider checking and updating your account security measures, including updating your PIN and putting extra Heritage Bank-provided security measures in place.

However, even if they identify themselves as a bank representative, never give out your PIN to anyone! Heritage Bank will not ask you for your PIN.

With this post, I hope you have found what you are looking for. If by any chance, you need to ask any questions regarding this post, simply leave us a comment in the comment box below and we will try to get back to you as soon as possible!

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