How to Unblock Your Sterling Bank Account and ATM Card [A Step-by-Step Guide]

How to Unblock Your Sterling Bank Account and ATM Card: Hello, everyone! So here’s a situation that happens more often than we’d like to admit: you’re ready to make a purchase, maybe even something you’ve been saving up for, and you take out your Sterling Bank ATM card only to find out it’s been blocked. 

How to Unblock Your Sterling Bank Account and ATM Card

Or worse, you’re trying to make an urgent online payment and boom, your Sterling Bank account is restricted. Seriously, could the timing be any worse?

But let’s not hit the panic button just yet. Your account or ATM card could be blocked for a variety of reasons. 

It could be due to multiple failed login attempts, you have blocked it yourself and you have forgotten or you didn’t realize, suspicious transaction activities, or even because of a glitch in the bank’s system. 

Either way, the stress can be overwhelming. But guess what? We’ve got your back! TeezabTech.com.ng got your back! 

In today’s extensive guide, we’ll be breaking down the various ways you can unblock your Sterling Bank account and ATM card, step by step. 

We’ll look at options that range from using the Sterling Bank mobile app to making a personal appearance at your local branch. 

Plus, we’ll share some pro tips on how to avoid such awkward situations in the future.

So, without further ado, let’s get you back to being a financial superstar!

Different Methods to Unblock Your Sterling Bank Account

I will be showing five different ways you can use to unblock your Sterling Bank account. 

Each method has its own pros and cons. So, stick with me so as not to miss out on any details. Remember, it is the account you are keeping your money we are talking about here! 

Unblock your Sterling Bank Account by Contacting their Customer Care

The immediate route that most people consider is contacting Sterling Bank’s customer care service. They’re available 24/7, and they can help you sort this mess out.

See Also: How to Block Sterling Bank Account and ATM Card and How to check BVN on Sterling Bank

Steps:

To unblock your Sterling Bank ATM Card by calling customer care, follow the steps below:

  1. Call the Sterling Bank customer care line.
  2. Follow the automated prompts until you can speak with a representative.
  3. Provide the necessary identification, such as account number, full name, and possibly answers to security questions.
  4. Receive guidance on how to unblock your account or ATM card.

Pros of using this method 

  • Immediate response.
  • Available 24/7.

Cons

  • Might experience long wait times.
  • Call charges may apply.

Unblock your Sterling Bank ATM Card using the Sterling Bank Mobile App

If you’re a tech-savvy person and prefer to handle things on your own, the Sterling Bank mobile app is a convenient solution.

Steps:

To unblock your Sterling Bank account using the Bank’s mobile app, follow the steps below:

  1. Visit the Google Play Store to download the Sterling Bank mobile app
  2. Install and launch the app
  3. Log in with your credentials.
  4. Navigate to ‘Account Services’ or ‘Card Management.’
  5. Follow the instructions to unblock your account or card.

Pros of using this method 

  • Can be done at any time or place.
  • There is no need to speak with customer care.

Cons

  • Requires internet access.
  • Your account may be too restricted for app login.

Unblock your Sterling Bank Account by Visiting a Sterling Bank Branch

If you’re the type who prefers to get things done in person, visiting your local Sterling Bank branch is another solid option.

Steps:

  1. Walk into a Sterling Bank branch during working hours.
  2. Take a number and wait for your turn.
  3. Explain the situation to the customer service representative.
  4. Present your identification and account details for verification.

Pros of using this method

  • Face-to-face communication.
  • Immediate resolution of the issue.

Cons

  • Limited to the bank’s working hours.
  • It may involve long waiting times.

Unblock your Sterling Bank ATM Card by Using Sterling Bank Internet Banking

Sterling Bank’s Internet banking platform can be a lifesaver, especially for those who have access to a desktop or laptop.

Steps:

To unblock your Sterling Bank account using this method, follow the steps below; 

  1. Go to Sterling Bank’s internet banking portal.
  2. Log in with your credentials.
  3. Navigate to ‘Account Services’ or ‘Card Management.’
  4. Follow the on-screen instructions to unblock your account or card.

Pros of using this method

  • Can be done from the comfort of your home.
  • Quick and easy to navigate.

Cons

  • Requires internet access.
  • Might encounter browser compatibility issues.

Code to Unblock your Sterling Bank Account and ATM Card

The code to unblock your Sterling Bank account is *822#.

If you have previously blocked your Sterling Bank USSD code and want to unblock it, follow these steps:

  1. Dial *822*912# from the phone number linked to your Sterling Bank account.
  2. Enter your 4-digit USSD code PIN.
  3. Confirm the action.

Tips to Prevent Future Blocks

1. Always double-check your PIN: Before confirming any transaction, make sure you’ve entered the correct PIN to avoid multiple failed attempts.

2. Enable transaction alerts: This will keep you updated on all account activities, and you can easily spot any suspicious transactions.

3. Regularly update passwords: This is a general security measure that makes it difficult for unauthorized users to access your account.

4. Never share your account details: Keep your account information confidential to minimize the risk of unauthorized access.

TechSpike’s Conclusion

Getting your Sterling Bank account or ATM card blocked can feel like a nightmare, but as we’ve seen, it’s a situation that can be resolved in several ways. 

Whether you decide to pick up the phone and speak to customer service, or you opt for the more tech-friendly options like the mobile app or internet banking, the most important thing is to act quickly.

See Also: How to check Sterling Bank Account Number on Phone and How to Transfer Money from Sterling Bank

In the grand scheme of things, a blocked account is more of a hiccup than a roadblock on your financial journey. 

While it’s an inconvenience, it’s often a sign that your bank’s security measures are working as they should to protect your money and personal data. 

So, remember to breathe, don’t panic, and use this guide to get yourself back on track. Happy banking,! 

If you have any questions regarding this post simply leave us a comment in the comment box below and we will get back to you as soon as possible! 

1 thought on “How to Unblock Your Sterling Bank Account and ATM Card [A Step-by-Step Guide]”

  1. Esther ebere uwakwe

    Sterling bank is the first bank I ever banked with before I lost the sim card I used to open it, now I have forgotten my bvn number and also my account number what do I do

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